Short answer
Tell buyers how they can get it home. Adding "Delivery by renwd, from £19, book at renwd.co" to your listing removes the main reason London buyers walk away, and there's nothing for you to arrange.
Why good furniture doesn't sell
Most London buyers have no car, and since Zipcar closed they have nowhere cheap to hire a van. Buyers limit their search to 10–20 miles and give up when they work out the cost of collection. Meanwhile council bulky collections cost £30–£62 and take about two weeks, and charity shops turn down painted or dated pieces.
Five things that sell items faster
- Put the delivery answer in the first line. "Delivery by renwd from £19, book at renwd.co" answers the question before buyers ask it.
- Give real measurements with the legs on, and say which floor and whether there's a lift.
- Use daylight photos from straight on, plus one showing scale.
- Price for a quick sale. The buyer is also paying for delivery.
- Avoid "free delivery". On Marketplace it is linked to scams and puts careful buyers off.
What you do when a buyer books renwd
Nothing, apart from being in. You get a link with the driver's name, the day and a collection code. The driver checks the code, wraps the item and takes it. We will never ask you for an "insurance" or "release" fee.
Want the badge for your listing photo? Get it on the sellers page.
Questions people ask
Who pays for renwd?
The buyer books and pays for the delivery. renwd never asks sellers for an insurance or release fee.
What should I write on my listing?
Something like: "No car? Delivery by renwd from £19 across London. Get a price at renwd.co." Put it in the first line.